Privacy Policy
How SBOBET365 Malaysia collects, uses, and protects your personal data â because your trust is our most important asset.
Welcome to SBOBET365 Malaysia (“SBOBET365“, “we“, “us“, or “our“). We operate the website sbobet365bet.com and provide online sports betting services, including FIFA World Cup 2026 betting markets, Asian Handicap, Mix Parlay, and live in-play betting â accessible to registered players in Malaysian Ringgit (MYR).
This Privacy Policy explains what personal data we collect when you use our platform, why we collect it, how we use and protect it, and what rights you have under Malaysian law â including the Personal Data Protection Act 2010 (PDPA).
This policy applies to all users who access our website, mobile platform, live chat support, and any related digital services operated by SBOBET365.
We collect personal data that you provide directly to us, data generated through your use of our platform, and data from trusted third-party sources. We only collect what is necessary to provide and improve our services.
A. Account & Identity Data
B. Financial & Transaction Data
C. Technical & Usage Data
We process your personal data for specific and legitimate purposes only. We do not sell your personal data to any third party for their marketing purposes.
| Purpose | Legal Basis | Details |
|---|---|---|
| Account Management | Contract | Creating, verifying, and maintaining your betting account |
| Payment Processing | Contract | Processing MYR deposits and withdrawals securely |
| Identity Verification (KYC) | Legal Obligation | AML compliance â verifying identity for large transactions |
| Fraud Prevention | Legitimate Interest | Detecting account fraud, multi-accounting, and bonus abuse |
| Responsible Gambling | Legal Obligation | Monitoring betting patterns, enforcing deposit limits, self-exclusion |
| Customer Support | Contract | Resolving enquiries via live chat, WhatsApp, and email |
| Marketing & Promotions | Consent | Sending bonus offers and World Cup promotions â only if you opt in |
| Platform Improvement | Legitimate Interest | Analytics to improve betting markets, odds accuracy, and UX |
| Legal Compliance | Legal Obligation | Meeting regulatory requirements and responding to lawful requests |
SBOBET365 uses cookies to make our website function properly, remember your preferences, analyse usage, and deliver relevant promotions. By continuing to use our site, you consent to our use of cookies as described below.
| Cookie Type | Purpose | Opt-Out |
|---|---|---|
| Essential | Login sessions, security tokens, bet slip functionality. Cannot be disabled without breaking core features. | Not available |
| Analytics | Google Analytics â tracks page views and user journeys to improve the platform. | Available |
| Preference | Stores your odds format (Malay/HK/Decimal), language, and display settings. | Available |
| Marketing | Tracks promotions seen and shows relevant World Cup bonus offers. | Available |
You can control cookies through your browser settings or your account dashboard. Blocking essential cookies may prevent login and betting functionality.
We do not sell, rent, or trade your personal data. We only share your data in limited circumstances with partners who maintain appropriate data protection standards.
Protecting your personal and financial data is a core priority. We implement industry-standard security measures to safeguard your information against unauthorised access, alteration, or disclosure.
We retain your personal data for as long as necessary to fulfil the purposes in this policy and comply with Malaysian legal obligations.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account data (active) | Duration of account | Service provision |
| Account data (closed) | 7 years after closure | AML / legal compliance |
| Transaction records | 7 years | Financial regulations (AMLA 2001) |
| KYC / identity documents | 7 years | Regulatory obligation |
| Betting history | 5 years | Responsible gambling, disputes |
| Support communications | 3 years | Dispute resolution |
| Analytics / cookie data | 26 months | Platform improvement |
| Marketing preferences | Until opt-out | Consent-based |
When data is no longer required, it is securely deleted or anonymised so it can no longer be associated with you as an individual.
Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have the following rights. To exercise them, contact admin@sbobet365bet.com. We respond within 21 days.
Our website may link to third-party sites including sports data providers, payment gateways, and social media platforms. These operate independently and are not governed by this Privacy Policy. We recommend reviewing their own privacy policies when you visit them.
We verify user age via date of birth at registration and, where required, official identification (MyKad or passport). If a user is found to be underage, we will:
If you believe a minor has registered on our platform, notify us at admin@sbobet365bet.com immediately.
We may update this Privacy Policy from time to time. The latest version is always at sbobet365bet.com/privacy/. For material changes we will notify you by:
Your continued use of SBOBET365 after any changes constitutes acceptance. If you do not accept the changes, please close your account and discontinue use of our services.
For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact our Data Protection Officer (DPO):
Live Chat: sbobet365bet.com/contact/ â available 24/7
Response Time: Within 21 business days as required by PDPA 2010.
You may also contact the Malaysian Department of Personal Data Protection (JPDP) at www.pdp.gov.my.